Where does my project fee go?
Your fees cover the costs of you being at project, and enables the organisation you are working for to achieve its goals, and continue their good work in the long term. Your fee helps us continuously evaluate projects, find new organisations to support, and promote the project to new potential volunteers.
The majority of your project fee (72%) is paid directly to the organisation running your programme. Their running costs cover a range of expenses, which we split into three key areas:
Direct volunteer costs: 30%
These are the direct costs of you being at the project, including; meals, accommodation, airport transfers and transport from your accommodation to do your work.
Project running costs: 40%
Programme contribution: 30%
- Building and maintenance work around game reserves;
- Support for animal care (e.g. veterinarians, vaccinations, medical supplies, feed);
- Purchase of anti-poaching equipment;
- Donations within local communities for school books, healthcare supplies or building equipment;
- Payment for equipment and workmen to provide water and sanitation equipment at schools and in villages.
Around a 25% of your project fee is used to ensure that we are able to continuously monitor and promote projects, plus handle enquiries and pay our staff! We try to keep these costs as low as possible, to ensure that the vast majority of your project fee is being directed to the project itself.
Promoting projects: 8%
Many on-the-ground organisations lack the financial capacity, time and skills to promote their work and reach potential volunteers.
Our marketing costs include the set up and maintenance of websites, brochures and pre-departure material, making sure volunteers always have up-to-date information. It includes our expenditure on online advertising, social media and other marketing activities.
We tell the world about the projects we support, and this can’t be done without incurring costs. Effective marketing allows us to attract more volunteers, which in turn allows us and our projects to achieve larger social goals.
Administrative & finance costs: 5%
All travel agents have business running costs, and we try to keep our administrative expenses to a minimum. These costs include our small team, communication equipment, IT and staff training, plus operational costs such as bank fees and accountancy services.
Volunteer support: 4%
This includes staff to handle volunteer enquiries and bookings, help with project selection, and give travel advice and emergency assistance.
Project management: 5%
This enables us to visit our current projects, to ensure they are consistently meeting volunteer expectations. It also includes sourcing, evaluating and visiting potential new partners, and where necessary, assisting them in developing and improving the operation of their programme.
Project management ensures we offer only well-run projects that can really benefit from your help.
CTA is a small, efficient and cost-effective organisation. When we build up revenue over and above our running costs, it allows us to invest in new projects, and ensures we can operate during times when there are low numbers of volunteers. Building up revenue also allows us to offer some great projects where we are not able to cover our running costs.